Apple Silicon installer 1.0.100. Open the disk image and drag Chief Atlas to Applications. Windows 11 (64-bit) 1.0.100 is also available. Linux x86_64 1.0.100 and Linux ARM64 1.0.100 AppImages are also available.
Changelog
Version 1.0.100 · 13 Nov 2026
Fold away parts of the network map — In a customer's Network map in Connect, click a subnet's name to fold it to one line, use the arrow beside Internet to hide the firewalls and switches, or Collapse all. Atlas remembers what you folded for each customer.
Printers get their own page in Connect — Connect now has a Printers menu listing every customer's printers by site, with toner, problems, the computers that use each one and its admin page, which opens right inside Atlas in the desktop app.
Version 1.0.99 · 13 Nov 2026
Network map drawn as a tree — A customer's Network map in Connect now shows one site at a time as a connected tree from the internet through the firewall and switches to each subnet, with filters, a colour legend, and a details card when you click a device.
Version 1.0.98 · 13 Nov 2026
Each client has an Onboarding tab, and New mailbox on a new starter ticket opens with the name, start date and role already filled in. A customer's Network map now draws the devices the network scan and UniFi find. With Agent Assist on, Atlas can click, type and run steps on the remote screen without asking each time.
Onboarding tab for each client — A client's new user profile now lives on its own Onboarding tab, next to every new starter you've set up for them, with the steps still to do ticked right there.
New mailbox filled in from the ticket — On a new starter ticket, Agent Resolve's New mailbox step opens with the person's name, start date and role already filled in from the client's request.
Sign-in details on the start date — Give New mailbox a start date and the client contact gets the new person's one-time sign-in link at 7:30 am on their first day, not the day the account was made.
New starter checklist on the ticket — After New mailbox sets someone up, the Halo ticket page shows a checklist of what Atlas did and what is still to do by hand, ticked off with who did each step.
Printer admin page opens — Opening a printer's admin page through Connect no longer stops straight away with "The tunnel received an invalid message."
Send sign-in details safely — Name a client contact in the new user profile and New mailbox emails them a link that shows the new person's username, temporary password and a one-time pass once, instead of you sending a password by email.
New people added to Proofpoint — Turn on Proofpoint Essentials in a client's new user profile and New mailbox adds each new person to the client's Proofpoint organisation straight away, then shows how many users Proofpoint now bills.
More accurate Essential Eight report — "Patch applications" now shows as not covered instead of counting Windows updates, since the Essential Eight asks for browsers, Office and PDF readers to be patched within two weeks.
Clear paste instructions for Halo — Publish › Halo email now shows exactly which part of your Ticket Closed template to replace with the survey code.
Closer rating faces — Survey faces in Halo emails and the editor preview now sit close together, like typical helpdesk satisfaction emails. Turn off Show labels for the tightest row.
Network map shows your network gear — A customer's Network map in Connect now draws the access points, switches, cameras and other devices the network scan and UniFi find in their subnets, and computers working from home are grouped under "Away from the office". Switch to Devices to add, rename or ignore what the scan found.
See your survey email before you paste it — Publish › Halo email now shows how the rating code will look in the email, and Settings no longer shows the unused Ticket URL box.
See every device on a customer's network — A customer's new Network menu in Connect lists the access points, switches, phones, cameras and other devices the network scan finds, so you can add the ones you look after and see when they go offline. Add a UniFi API key under Settings › Connect › UniFi and link each UniFi site to its customer to bring in UniFi devices with their model, firmware and Wi-Fi client counts.
Atlas agent chat beside the remote screen — In the desktop app, when a Connect session is in its own window with Agent Assist on, the Atlas agent chat opens attached to its right edge and moves with it. Ask Atlas areas go straight into that chat.
Network view gets more room — A customer's Network view in Connect is now its own menu next to Printers, so subnets sit side by side instead of in a long scrolling column.
Private SharePoint folders for new people — A client's new user profile can list private folders, like "Reviews - Jane Doe", that New mailbox makes in SharePoint and shares only with the new person and the groups you choose.
Open a printer's admin page from anywhere — In the Atlas desktop app, click a printer the network scan found and choose Open admin page. Its own web page opens in a new window through a Connect computer at the site, with no VPN and no remote session.
Bigger Microsoft 365 security baseline — The customer Baseline now checks about 50 Microsoft 365 settings drawn from the CIS benchmark, grouped by area (sign-in, admin accounts, apps and consent, sharing and Teams, email and data), so you can see each customer's gaps at a glance.
Agent Assist just works — With Agent Assist on, the Atlas agent can click, type and run steps on the remote screen without asking for approval each time. A banner shows each step with Stop, and turning Agent Assist off stops it touching the screen.
Watch and advise starts by itself — Once a Connect session is connected with Agent Assist on, Atlas starts watching the screen and posting suggestions in the chat without a click.
See a customer's network — On a customer in Connect, switch the right panel to Network to see each site's internet address, firewall and subnets with the computers, servers and printers on them.
Essential Eight Levels 2 and 3, CMMC Level 2 and Excel export — Security › Standards › Frameworks now scores clients against Essential Eight Maturity Levels 2 and 3 and CMMC Level 2, and each framework report can be downloaded as an Excel workbook as well as a PDF.
Free security assessments for prospects — Send a prospect a link from Security › Assessments; once their administrator approves read-only access, Atlas checks their Microsoft 365 security and gives you a PDF report with their score, the gaps and what you'd fix.
See what an onboarding script runs — In Connect › Onboarding, picking a script step now shows the script's full code beside the list, so you can check exactly what will run on a new PC.
Tidier survey ratings — The rating faces in survey emails, the web survey and the editor preview now sit closer together, with long labels wrapping neatly underneath.
Real visitors' speed — Each website's Speed tab now shows how fast pages actually were for the site's own visitors, on mobile and desktop and per page, even when Google has no data for the site.
Fix the Microsoft 365 baseline across customers — Security › Microsoft 365 › Baseline shows every baseline check across your monitored customers, and Fix across customers reviews then applies admin MFA and legacy-auth blocking in report-only to every eligible client at once.
New user profiles for each client — Save how a client sets up a new person (email format, licence, the groups everyone joins and the groups each role adds) on its Connections tab, and New mailbox fills itself in from it, with the remaining manual steps listed on the ticket.
Speed checks for every page — Each website's Speed tab now lists every page with its Google score, slowest first: the most-visited pages are checked daily and the whole site weekly.
Faster, more accessible websites — Websites hosted in Atlas now load their fonts from the site itself, show the main picture first and load the rest as visitors scroll, and copied sites automatically fix common screen-reader problems such as unnamed social icons.
Survey editing keeps up with you — Clicks and typing in the survey editor no longer get ignored for a moment after each change while it saves.
More printer details and low-toner tickets — A printer's side panel now shows its status and problems (like a paper jam), MAC address, firmware, pages printed, paper trays, colour and double-sided, each computer's driver version, default printer and waiting print jobs, and its HaloPSA asset. Turn on "Raise a Service Desk ticket when toner runs low" in a customer's Printers menu to get one ticket per cartridge at 10% or under.
Scroll and drag in Connect plans — Plans the chat sends for a Connect session can now scroll the mouse wheel and drag with the mouse, so it can reach settings further down a page or move a slider.
Run a library script from chat — The Connect chat can find a script in your script library and run it on the computer after you approve. The approval shows the script and its values, with passwords and keys masked.
Connect agent tidies up after updates — Windows computers no longer keep an extra copy of the Connect agent on disk after each update.
Quieter client tray alerts — Settings › Connect › Client tray now shows how many computers see each alert and folds away outages in other countries or for customers without the tray. Vendor outages that name a region only in their title, like North America, no longer show on computers elsewhere.
Essential Eight fully covered in Security Standards — Three quarterly checks join Patching and software: application control, Office macro settings, and browser and Office hardening. The Essential Eight compliance report now covers all eight strategies.
Client tray per computer — In Settings › Connect › Client tray, open a customer's Computers list to turn the IT support app on or off for one computer, so you can try it on a single PC before the whole customer.
Firewall setup uses your Hudu login — When Atlas turns on SNMP for a firewall added directly, you can pick the admin login saved in Hudu instead of typing the password.
Clearer survey appearance choices — The selected icon set, rating format and size now stand out in a survey's Appearance tab.
Session summaries — After you disconnect, Write summary has Atlas draft what was wrong, what was done and the outcome from the session's chat and History. Edit it, then save it or log the time to the HaloPSA ticket with it as the note; Atlas reads it the next time someone works on that computer.
Agent Assist settings — Administrators can start every Connect session with Agent Assist on in Settings › Connect › Agent Assist, and choose whether the person at the computer gets a chat message when Atlas can see their screen.
Ask Atlas beside the remote screen — In the desktop app, Ask Atlas in a remote session's own window places that window next to the computer's chat, so you can see the screen while you ask.
Faster clicks around your website — After you publish a change, Atlas reloads every page of the site in the background so visitors never wait for a slow first load, and pages start loading as soon as someone points at a link.
New Governance checks in Security Standards — Five quarterly checks join the checklist: a yearly risk assessment, a named security officer, signed supplier and business associate agreements, physical security, and vulnerability scans with a yearly penetration test. HIPAA and PCI DSS compliance reports now cover every requirement.
Faster icon switching in surveys — Picking a different icon set in a survey's Appearance tab now updates the preview straight away.
See unused profiles — In a computer's storage map, each folder in Users now shows whether that person is signed in or when they last used the computer, and profiles unused for 90 days stand out.
Directly added firewalls appear under their client — Sophos firewalls added without Sophos Central now show inside their client's folder in the Firewalls list, next to that client's other firewalls.
Copied websites are easier to use with screen readers — Pages on websites copied into Atlas now mark their main content, so screen readers can jump straight to it.
Disk space you can open — Preview cleanup on a computer's disk tile now also measures C: into the storage map with a progress bar, so you can open each folder and see what is inside instead of reading a text report.
Remote screens come back after updates — Windows computers whose remote screen stopped working after a Connect agent update can be viewed again once they get this update.
See what fills a full disk — Preview cleanup on a computer's disk tile now also shows which folders take the space, and clicking a folder opens it in the storage map, with a link to installed software for Program Files.
Printer details in the side panel — Click any printer in a customer's or a computer's Printers menu to see its model, serial, toner levels, the computers that use it with each one's driver, and when the network scan saw it appear or go.
Speed tab: more detail and AI advice — Each website's Speed tab now shows real-visitor speed, what the page downloads, which other services it loads and failed checks, and Suggest improvements gives a short, ordered list of what to change in Atlas.
Approve a fix in one go — In a Connect session, the chat can now send a numbered list of clicks, typing, key presses and waits that you approve once. The Device pane shows each step as it runs, with Stop, and with Agent Assist on the chat checks the screen afterwards.
Ask about part of the screen — Select Ask about an area during a Connect session (Ask Atlas in its own window) and drag around an error or setting. The area goes into the chat with a question you can edit before sending.
Standards now uses Connect's CVE checks — The patching item flags computers missing a fix for a known-exploited vulnerability for over 30 days, and the end-of-life item now checks automatically for Windows versions Microsoft no longer fixes.
Classic smiley faces for surveys — Pick Appearance › Icon set › Classic smileys for flat peach, yellow and green faces, the look many helpdesk satisfaction emails use. They show as pictures in Outlook and Gmail too.
Survey changes save reliably — Changing a survey's icons, format or other settings no longer shows "internal error" when the survey is also open in the side panel.
Client rules on onsite visits — When you book an onsite visit, Atlas can add the client's rules to the appointment note so they show on the engineer's calendar entry. A ticket opened in the side panel now shows the client's rules above Email and Work Note too.
PageSpeed key in Settings — Add your Google PageSpeed API key in Settings › Hosting so each website's daily Speed check and Site Audit always get results.
Correct Halo steps for survey emails — The survey's Publish help now sends you to Configuration › Email › Email Templates in Halo, matching where current Halo versions keep the Ticket Closed template.
Share your screen in Team Chat — In a call or huddle, click the screen button on the call bar to share a screen or window. Everyone in the call sees it in a panel they can enlarge or tuck away.
Compliance reports for HIPAA, PCI DSS, SOC 2, NIST CSF and CMMC — Security › Standards › Frameworks now scores each client's checklist against seven frameworks, and Download PDF gives a compliance report with every control, the gaps to fix and the evidence behind each item. Lines in Security, Backups and Business Review PDFs now sit in the right place.
Call a teammate from Team Chat — The phone button in a direct or group message now rings the other person, who can Accept or Decline. Calls nobody answers show as "Missed call" with Call back.
Website integrations — Add Google Analytics, Tag Manager, Meta Pixel, chat tools and more to a website in Hosting › Settings by pasting just their ID, turn each on or off, and load them after the page shows to keep the site fast.
Pictures in Atlas replies — When Atlas links to a GIF or picture in Team chat, it now shows right in the conversation instead of only as a link.
Client rules where you work — A client's rules now show when you book time on one of their tickets, on the Review step of a Microsoft 365 action, and on their Connect computers. AI reply drafts and Agent Resolve fix plans now follow them too.
Editing a status check keeps its other settings — Changing one part of a status check, such as its address, no longer clears its client or other settings you did not touch.
Lighter images on phones — Websites copied into Atlas now send phones and small screens smaller versions of each picture, so pages show sooner on mobile.
Team chat is now in a person's Modules — In Admin › People, switch Team chat on or off for someone from their Modules list, next to their other modules. The AI options tab is now called AI chat.
Website speed checks — Each website in Hosting now has a Speed tab with Google PageSpeed scores for mobile and desktop, checked every day, with a 30-day trend and Google's top fixes. Admins get an email if a site suddenly gets slower.
See which CVEs your Windows computers are missing — Each Windows computer's Updates tab now lists the known vulnerabilities its Windows build is missing fixes for, known exploited ones first, and the update that fixes them. Connect › Patches › Vulnerabilities shows the most urgent CVEs across your computers and which computers need each fix.
Faster websites — Pages on websites hosted in Atlas now load from Cloudflare's cache, so visitors see them in a fraction of a second, and your changes still show as soon as you publish.
Printers on each computer — Every Connect computer now has a Printers tab showing the printers it uses, with toner levels from the network scan, and Windows computers now run the network printer scan.
Client rules on tickets — Rules you write on a Service Desk client now show on that client's tickets and guide Atlas in every ticket chat. Admins can also turn AI off for a client so none of its tickets go to AI.
Disk space report fixed — Where's the space? on a computer's disk tile now finishes on Windows instead of failing with exit code 1, and a failed run shows the reason.
Website tab icons look right — When you make a copied website editable, Atlas now turns a wide or tall site icon into a square one, so it no longer looks stretched in browser tabs.
Drivers are off by default — Connect patching no longer asks you to approve Windows Update drivers. They show as "Declined by policy" unless you turn drivers on in a patch policy, and you can still approve a single driver by hand.
See what fills a disk — Free up space now has Where's the space?, which shows what fills a Windows computer's drive: each user profile and when it was last used, program folders, shadow copies, the page file and the Windows component store. It changes nothing.
Feedback widgets show on your website — Survey feedback widgets embedded on an outside website now load and show your customers' comments.
Patching skips updates that need a person — Updates that Windows says may ask a question, such as some drivers, now show "Needs someone at the computer" instead of failing every night, and Atlas stops retrying them on its own.
Free up space from the disk tile — On a Windows computer running low on disk, the Disk space tile and its recommendation now offer Free up space. Preview cleanup shows what would be deleted and how much space it frees, and Clean up now runs it after you confirm.
Connect agent no longer starts PowerShell for routine checks — Disk, app and event log readings now use a small built-in reader, so the agent stays out of Task Manager even on small servers and during remote sessions.
Preview before you clean up — Deep disk cleanup now has a Preview button in Connect › Scripts. It lists what would be deleted, the largest folders and files, and about how much free space each drive would have afterwards, without deleting anything.
Connect agent is lighter on small servers — The Atlas Connect agent now checks disk use five times less often, so it barely registers in Task Manager on small servers.
Chats stay where you start them — Asking the dashboard to run a NinjaOne script, make a quote or add a deal now answers right there instead of switching you to that module's page, and an approval shows one Approve card without extra suggestion buttons.
Deep disk cleanup for full disks — A new Connect script, Deep disk cleanup, frees more space than Clear temporary files: Recycle Bin items deleted over a week ago, old Windows Update downloads, crash dumps, temp files, browser caches and old logs. Schedule it daily, or set it as a disk alert rule's fix so it runs as soon as a disk fills up.
Connect agent updates finish cleanly — After installing an update, the Connect agent now confirms the new version is healthy instead of sometimes waiting forever.
Notes and time go under the right technician — Work Notes, emails and time added from a Service Desk ticket in Atlas now show under the technician who wrote them in HaloPSA, and the time lands on their own timesheet.
Fewer status check emails — A Status check now emails your team only once it has been down for 10 minutes, so a short blip sends nothing, and checks that go down or come back together arrive as one email.
Printer scan history — Connect › Printers now shows each network scan with the printers it found and any that are new or gone, and no longer scans tablets' mobile data networks.
Connect agent uses far less CPU — The Atlas Connect agent no longer keeps PowerShell busy on servers and PCs while it watches for admin prompts.
Tidier website pages — Each fact about a site now shows in one place: the Overview has a single row of numbers you can click through, the right panel just shows where the site lives, SEO has its own menu, and both of a site's names are together in Settings.
Automatic response for Security — On a client's Security page you can now let Atlas end a person's Microsoft 365 sessions by itself when they answer "No, it wasn't me" or Microsoft rates them high risk. It starts Off, and Watch only shows what Atlas would have done before you turn it on.
Edit page columns in Atlas — Columns on your Hosting pages and posts now open in Atlas's editor: edit each column, add, reorder or remove columns, or insert new columns from the toolbar.
Device roles and service checks — Record what a NAS or Connect computer is for and which services must keep running (for example an SFTP port). Atlas checks them on the device and warns you when one stops, and after a NAS firmware install it can add the results to a Halo ticket.
Remote sessions stay smooth — Windows computers no longer pause and reconnect every 15 minutes while you are connected.
Easier NinjaOne import review — The script list before copying shows one line per script and can be sorted by name or by what needs a look first.
Write your pages in Atlas — Pages, blog posts, widgets and sections now open in Atlas's own editor with headings, lists, links and images, and copied websites' sections let you change their words, links and pictures without touching code.
Remote screen toolbar fix — Buttons in the remote screen toolbar no longer turn brown when you point at them in the dark theme.
Savings Plans in context of our margin — Infrastructure › Costs › Savings Plans & RIs now shows what each client pays for AWS, what it costs us, and our monthly profit, and the leave date weighs that profit against what the client's plans still owe.
Import preview hides passwords — When you review NinjaOne scripts before copying, a script with a password written in now shows the copy Connect gets, with the password taken out.
NinjaOne scripts keep their parameters — Batch scripts that NinjaOne gave a value to, like the Windows citadmin password, now ask for that value when they run in Connect.
Savings Plan coverage shows correctly — Infrastructure › Costs › Savings Plans & RIs showed 0% of machine hours covered because AWS turned down Atlas's request. It now shows the real share, and Ways to save stops suggesting a commitment for machines a plan already covers.
Find every printer on a client's network — Turn on the network scan under a client's Printers menu and Connect finds the printers on each of their networks, with model, serial and toner levels, even ones no computer uses yet.
Edit your whole website in Atlas — The Pages tab now has Header & footer, Menus, Widgets and Sections, and the Blog tab has Calendar, Categories, Tags, Bylines and Comments, all in Atlas instead of EmDash's admin.
Client Strategy email shows only what changed — The summary email now lists only what is new, worse or fixed since your last one, and skips the day when nothing changed. Mondays add the five clients with the most to do, and you can choose to get it for just the clients you own.
Fewer, surer RAM upgrade suggestions — Atlas now suggests more memory only for computers that ran short on at least five days across two weeks, so a busy few days no longer adds a computer to the list.
Cleaner repeat issues in Client Strategy — Repeat issues no longer count machine-sent tickets such as security-agent threat mail, scheduled reports, order confirmations and backup summaries, so they only suggest problems worth fixing with the client.
See what Savings Plans save — Infrastructure › Costs › Savings Plans & RIs now shows what each plan saved in the last 30 days and since it started, its return, and what is left to pay. Pick a date to see what a plan would gain or lose if a client left then.
See your site at a glance — A site's Overview now shows a picture of its front page next to the go-live checklist, with its traffic and errors underneath, so there is no separate Health tab.
Find more in Atlas Search — A number can now find matching tickets, orders and product SKUs in the same search. Search also includes more records from Finance, Sophos, Domains, Status, Meetings, Mailbox, Training, Feedback and Automations.
See your clients' printers — Connect now lists the printers on each computer and, under a client's Printers menu, every printer their computers use; Onboarding can add one of them in a click.
Pages in Atlas — A site's Pages tab now lists and edits its pages in Atlas, like the Blog tab does for posts. EmDash's own admin is still there for admins under EmDash admin.
Tidier printer setup — Onboarding printers now read as one line each (name, address, site); click one to change its address, name, driver or sites.
WordPress import has a new home — Import from WordPress is now on a site's Imported tab, which every editable site has, next to the website copy it was made from.
NinjaOne import password check fixed — Scripts that pass the password in when they run, like the Windows citadmin script, are no longer flagged as having a password written in.
Rename hosted sites — Admins can now rename a site from its Settings tab; the new name shows in the site list and in form message emails.
Clearer onboarding history and printers — Onboarding › History now shows each save's changes and the full step list beside the list of saves, and printers are set up in tidy rows with a site picker.
GDAP clean-up review — Partner access (GDAP) now has a clean-up review that finds Global Administrator and other powerful roles, relationships about to lapse without auto-extend, unused or duplicate relationships and stale invitations. From each issue you can end a relationship, turn on auto-extend or remove Global Administrator, always after a preview.
Savings Plans and Reserved Instances get their own tab — Infrastructure › Costs now has a Savings Plans & RIs tab showing which running machines each plan can cover, how much of their time it covered, the monthly commitment, and when each one started and ends.
More Microsoft 365 checks in the security baseline — Each customer's baseline now also checks SharePoint and OneDrive external sharing (including Anyone links), who can invite guests and what guests can see, and whether Defender for Office 365 protections such as Safe Links and Safe Attachments are fully on.
Security alerts in Teams, Splunk and Sentinel — Security webhooks can now post findings as a card in a Microsoft Teams channel, or send them to Splunk or Microsoft Sentinel, alongside signed JSON. Each receiver can also be told when a finding is resolved.
Send yourself a Client Strategy summary now — Client Strategy › Overview › Email summary has an Email me one now button, so you can see your summary straight away without waiting for 08:00.
Smarter NAS updates — Atlas now warns when a NAS is short of memory and names the apps using it, tells you straight away when DSM refuses an app update, lets you mark an unconfirmed update as checked, keeps Update all running on the NAS even if Atlas closes, and can install a new QNAP firmware series at a time you choose.
Onboarding history — A customer's Onboarding now has a History menu showing who changed the setup steps, when, and what they changed.
Find NAS devices in Atlas Search — Search for an enrolled Synology or QNAP by its name or reported model. Choose the result under Infrastructure to open the device.
Shorter Client Strategy email — The summary email now starts with what changed since your last one, then shows the ten clients that need the most attention, with each client's repeat issues folded into one line that names the worst one.
Onboarding steps explained — Picking an Onboarding step now shows what it does on the PC (what installs, when it restarts, which printers match the site) beside its settings.
Easier onboarding steps — A customer's Onboarding steps now show as a list on the left with the chosen step's settings on the right, so long step lists stay easy to scan.
